Return Policy

How do I return an item?

At Generator Interlock Technologies, we are here to help you. We want you to be satisfied with your purchase. If you are not satisfied, we will exchange or refund your purchase within 30 calendar days of delivery of the product. The items must be in “new, unaltered and unused condition”.

  • Exchanges will be back out to you within one business day of the return.
  • Refunds will be issued within one business day of the return. Refunds are contingent upon inspection of the returned item.
  • The cost of return shipping is at the customer’s expense.

If you are in a hurry for the replacement item, we will be happy to sell you another kit and credit your account within one business day of receiving the returned kit.

Please email or call 804-726-2448, for your RMA number.

If an item is received damaged or is incorrectly shipped by us please contact us at or 804-726-2448. If we shipped you the wrong product by our mistake, we will gladly pay for the return shipping.